Customer Journey map which designers try to describe both online and the offline interactions when creating the user journeys. Presenting the context of use as well as the user’s emotional state while performing certain tasks is a lot, especially when analysing qualitative research data that the UX designer needs to interpret. And due to that, […]

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What is cognitive ergonomics? Cognitive ergonomics is a division of ergonomics (or human factors): which helps to ensure ‘appropriate interaction between work, product and environment, and human needs, capabilities and limitations. In this human-system interaction, cognitive ergonomics focuses on mental processes, especially on cognitive functions and psychological/behavioural level interactions. The goal is to elucidate the nature […]

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Every day, we get feedback and criticism on our design life, It might be constructive criticism or nonconstructive. Constructive criticism which are amazingly positive and encouraging, nonconstructive fake criticism which should be ignored. So when we get criticism which needs to be handle effectively to attain good design solutions. How do you deal with criticism? I […]

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